Mercatus

The Challenge

Mercatus needed embedded analytics for their clients without adding load or risk to its operational systems. Reporting demands were growing, but the existing architecture couldn't absorb that pressure — and engineering time was being consumed managing it.

The Solution

Trillabit built out a dedicated data warehouse with multi-tenancy and SSO included from day one:

• Dedicated warehouse architecture — analytics load fully separated from operational systems
• Multi-tenant security with SSO out of the box
• Embedded dashboards branded to match Mercatus's product at regional and store level
• No-code dashboard tooling handed directly to product owners

With analytics fully off-boarded and self-serve tooling in place, Mercatus's engineering team was freed from dashboard maintenance entirely.

The Outcome

Mercatus clients now receive branded, secure analytics scoped to their regional and store-level needs — with no engineering involvement. Developer time was eliminated from the analytics workflow and repurposed to core product work. Product owners took direct control of dashboard development, and the platform is positioned as an AI-ready foundation for the next phase of the product.